What is a shop?

You can purchase items that help you with gameplay and skins to customize the game screen.

What is the payment method when purchasing items?

Purchases are processed through your app store. Please use a payment method available in that store. Please note that convenience store paym...

Can I check my purchase history?

You cannot check your purchase history from within the app. Purchases are processed in your app's store. Please see the link below...

The purchased items are not reflected.

If the purchased items are not reflected, could you please try the following steps to see if the purchases are reflected?Restart the app.Re-...

I received a charge for an item I don't remember purchasing.

A delay between the actual date of purchase and the time you receive the notification may happen depending on the platform. If you have...

About monthly purchase limits

For those living in Japan, we have set monthly purchase limits based on age as a safety measure when using the service.Under 16 years old: u...

I would like to get a refund for my purchased items.

Please be advised that, in principle, all purchases are non-refundable unless a refund is required by law. While we understand this may...